Returns & Exchanges
At Darussalam PK, we strive to ensure your complete satisfaction with every fashion purchase. If you are not entirely happy with your order, you may return or exchange eligible items within 7 days of delivery.
Initiate Request
Contact our customer support team via email or WhatsApp with your order number and photos of the item you wish to return.
Quality Inspection
Ensure the garment is unworn, unwashed, and still has all original Darussalam PK tags and packaging attached.
Ship the Item
Securely pack the product and ship it back to our central warehouse using a traceable courier service of your choice.
Refund or Exchange
Once our team verifies the item's condition, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing